Dispute Resolution Workflow
Submit Dispute Information
Insurance Company Response
Escalation to Insurance Authority
Dispute Resolved
Information
Delay or Negotiation not allowed, The Insurance Authority determined that the Regulation of the Unified Motor Vehicle Insurance Policies obligates that When receiving any claim, the company shall:
Give the claimant a notice in writing of the receipt of the claim. In case of any missing items in the required documents, the company shall inform the claimant in writing within three days from receiving the claim about the documents required for completion. On completion, the company shall notify the claimant thereof.
Notify the claimant in writing of the acceptance of the claim, whether by reparation of the vehicle or payment of a specific amount of money.
CONFIRMATION
Are you sure you want to cancel sending this dispute?all un saved data will be lost
CONFIRMATION
You cannot submit dispute and there is an in-progress case in court associated with this dispute
Warning
There is an in progress complaint associated with this policy, please open that dispute and add any additional information into that dispute
CONFIRMATION
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Warning
OPERATION SUCCESSFUL
Are you submitting the Dispute to open a case in court , or to follow up on a case ?
